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This Medical Case Study page includes common case studies. Case Studies are one of over 40 non clinical medical website page templates we can offer. To access our case Study Guide please contact us here - CONTACT

Medical Case Studies 

Why Use Case Studies? 


Patient's love stories. 


They are excellent for credibility, engagement and conversion. 


Case studies don't have to be boring. 


Case Studies enable the patient or family member to understand in overview form what to expect from your practice. 

Benefits of Medical Case Studies 

The benefits of case studies and patients stories are they: 

Easily engage visitors 


Tell a story to maintain attention more than facts 


Resonate emotionally and bridge the trust gap 

Emphasise a problem or solution as a human story 


Showcase your service in a real world setting 


Offer transparency and increase trust 

How to Create a Case Study That Works? 


Case Studies can address uncertainty by helping a visitor process their thoughts logically. 


Case Studies need to be consumed and understood by their target in 30 seconds, brevity is best. They need to answer questions like:

Is the doctor right for me? 


Will the solution work for me? 


Will surgery work for me as well as I want? 

Does the solution justify its cost? 


How long will it take to get a result? 


Should I trust this practice? 

Types of Case Studies 

TypeBefore, During & After
DetailJourney with pictures
FormatText & Images
TypeComparison Tables
DetailFactual Data Driven stories
FormatText & Images
TypeGalleries
DetailLots of happy images
FormatText & Images
TypeSuccess Stories
DetailProblem and Solution
FormatText & Images
TypePatient Stories
DetailGratitude and Feeling
FormatText & Images
TypeTestimonials
Detailin patients own words
FormatText, Image, or Video
TypeReviews
DetailExcellent and Authentic is posted publicly
FormatText, Image, or Video
TypeDemonstrations
DetailCanned presentations
FormatText, Image, or Video
TypeCelebrity Endorsements
DetailWhere appropriate, very effective
FormatText, Image, or Video

Depersonalised Case Studies 


Whether by convention, regulation or your patients sometime an ‘unnamed’ patient case study or patient story is more than acceptable. 

As a well structured case study will address many of the benefits previously stated 


Personalised Case Studies 


Choosing case study candidates, especially for sensitive patient journeys like plastic surgery or bariatrics can be a sensitive conversation. However, many clients have achieved this. To identify patients who: 


  • Are happy to celebrate their outcomes
  • Have a good stories with unexpected or topical switchers
  • Represent your ‘ideal patient profile’ age, demographics etc
  • Are willing to supply before and afters
  • Will allow the practice to post the story on websites, social media or review websites


Identify Ideal Patients 


It maybe useful to identify them early often it is harder to contact past customers and ask them to participate. 


Sometimes offering expanded value before asking them to participate, but just because you’ve decided that you want to create a case study using your new customer doesn’t mean you should ask them right away. 


Appealing to some patients sense of celebrating their journey or recognising their success is enough


Case Study Questions 

About The Story Hero 


Sometimes introducing the patient in summary is a nice introduction. Some profile questions can include: 

Name, Age, Married, Children, Occupation (builder, mother etc), Benefit or result (how your patient benefited use numbers in description is also great.) 


Easy Case Study Format

  • Before- Before you start, you need to outline the problem your patient is facing and know the specific outcomes. Below is a list of open questions you may consider but try to keep it simple:
  • During- Often the procedure or treatment is better understood by the doctor, but if the patient has explicit recollections they bring authenticity to the story
  • After- This is the most important and is often where a case study should start and the before and during steps should follow.


Below are questions or points for scripting a Before,During and After Case Study 

BeforePatent experience before the service
DuringReveal the plan or agreed approach
AfterHow much and how quick did I lose?
BeforeHow did you feel before losing the weight?
DuringWhat worried before the procedure?
AfterWhat is different about my eating habits and life?
BeforeOutline the problem or challenge faced -
DuringHow were my concerns handled?
AfterTheir Results With Your Product/Service
BeforeExplain the challenges faced or pain point
DuringSolution/Implementation/Process Benefits
AfterWhat has changed to my life & eating?
BeforeHow my weight affected my life?
DuringUse data to building credibility
AfterHow has it helped you to overcome the challenges you had before
BeforeHow did the problem affect my family life?
DuringUse quotes to add insights or reinforce benefits
AfterWhat can you do now?
BeforeExplain the patient symptoms, original discovery or why he saw his GP
DuringDefine the results or outcome
AfterInitial prognosis
BeforeOutline Initial Diagnosis and stage of disease
DuringUse quotes to validate the story
AfterEarly recovery and challenges
BeforePossibly cover the patient concerns and how they were handled
DuringUse pictures to validate the story
After6-12 months after
BeforeThree points of frustration you faced.
DuringHow easy or hard was it to get started?
AfterPost-cancer lifestyle overview
BeforeWhat drove you to take action?
DuringOther experiences with the service
AfterHow is it different than other alternatives you’ve tried?
BeforeWhat was the big a-ha moment when you decided you needed to try something new?
DuringHow quick and how much weight did I lose?
AfterWhat were my clothes size changes?
BeforeWhat is your ambition in life?
DuringExplain briefly the course of Treatment taken (Surgery, Oncology etc)
AfterWhat is your favourite feature? Why?
BeforeWhat were the top reasons you chose to take action?
DuringMaybe include complications
AfterTell me about the most positive experience you’ve had using this product/service. (Probe for specifics)
Before
DuringPost-surgery treatments
AfterOther feedback

Case Study Recommendations 

  • Why I would recommend the surgery to others?
  • Why I recommend the doctor or practice to others?

Should you share patient stories on social media? 

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