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Your Patient Journey

Help a prospective patient or family member understand a patient journey can help demystify what can be a stressful and not easily understood process. 


Often patients and carers only want a 10,000 foot view, what are the stages or a basic overview. 


Types of Patient Journeys 

Obviously for websites that include multiple conditions and treatments, a Patient's Experience or Journey may vary considerably. However, sometimes a simple explanation of the basic steps or stages. can help build a patient's understanding 


Key Elements of a Patient Journey

Initial Consult 

  • History
  • Symptoms
  • Reviews

Diagnosis 

  • Types (radiology, pathology
  • Symptoms
  • Reviews

Review 

  • Multidisciplinary Review
  • Other Consultants
  • Second Opinions

Choice 

  • Approach Tabled
  • Risks & Complications
  • Discussed or Decided

Preparation 

  • Assessments
  • Treatments
  • Preparations

Pre Op 

  • Information
  • Diet & Meds
  • Logistics

Day of Surgery 

  • What expect
  • Arriving
  • Registration

During Surgery 

  • Anaesthetics
  • Surgery
  • Duration

Post Surgery 

  • Recovery
  • Stay in Hospital
  • Discharge

Recovery Care 

  • Care Plan
  • Reviews & Follow Ups
  • Diet & Exercise

Remission 

  • Rehabilitation
  • Consultations
  • Meetings

Recurrence 

  • Information
  • Elements
  • Choices

Examples of Patient Journey 

While words and numbers are useful often a simple graphic with a link to more detail.

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