Your Service is YouR Brand
Your practice or personal brand is the summary of your kept promises. Your reputation is therefore a summary of past promises kept.
Online Reputation Management
Typically we work with clients who have had an unhappy patient post something negative about a doctor online. Even one negative review can have material impact on your new patient enquiry.
Resolving negative reviews can sometimes be difficult and other times very difficult. A better way is managing your reputation online as insurance against the possibility of a negative review in the future. No one is perfect, and a doctor with 19 positive reviews and one negative review is a believable online profile.
Doctors with social proof and authentically happy patient reviews will improve you online engagement.
Reviews are Great for Google
Having patients say good things about you sends strong signals to Google and will also help with your SEO Page Ranking.
Reputation Marketing Works
It can be as simple as asking happy patients to post their comments on popular review websites or a systematic process that makes it easy for your patients to share their positive stories. Either way -
Online Reputation Management should not be ignored