HOW TO DOWNLOAD YOUR APPLE DATA

Compared to Facebook and Google, Apple keeps amazingly little data on its users.

The company only stores records of the content you’ve downloaded through its various stores, such as the iTunes Store, the App Store, and the iBooks and Podcasts stores. The company also retains data about your Apple hardware purchases, as well as repair history and customer service requests.

Apple has just unveiled a new tool that allows people with Apple IDs to request a download of all the information the company keeps on them. Apple says the tool will roll out to other users globally “in the coming months.” If you’re outside the EU, you can still get your data, but it takes more work:

  1. Go to https://www.apple.com/au/privacy/contact/

  2. In the “I have a question about” drop-down menu, select Privacy Issues.

  3. Fill in your first and last name, your email, and the subject. In the comments section add a note that you are requesting a copy of your personal information.

  4. Click the submit button.

  5. The next step involves waiting about five business days. In that time Apple’s privacy team will reach out to you with a series of security questions to prove your identity. These questions might include queries about your personal information, your Apple ID, a previous AppleCare case support number, or one of your Apple product’s serial numbers.

  6. After you provide this information you’ll need to wait up to another five business days. Then you’ll get a second email from Apple with a password-protected zip file attached. Another email will have the password required to open the zip file. This file includes a spreadsheet with all the data Apple has on you.